Privacy Policy

Last updated: January 2025

  1. Introduction

Voz Voice Notes ("we", "our", or "us"), operated by Nevermind Software, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application and related services.

  1. Information We Collect

2.1 Personal Information

  • Email address and name (when you sign up)

  • Voice recordings (for voice cloning and translation)

  • Authentication data (Apple Sign-In or email/password)

  • App usage data and analytics

  • Device information

2.2 Voice Data

When you use our voice cloning feature:

  • We collect 15-second voice samples for creating your voice clone

  • We process your voice recordings for translation and synthesis

  • We store your unique voice ID in our secure database

  1. How We Use Your Information

We use your personal information to:

  • Provide voice cloning and translation services

  • Authenticate your identity and manage your account

  • Process your subscription payments

  • Send important notifications about your account or the service

  • Improve our services through analytics

  • Comply with legal obligations

  1. Data Storage and Security

4.1 Where We Store Your Data

  • User profiles and voice IDs are stored in Firebase Firestore

  • Voice processing is handled through secure API integrations with Cartesia

  • Analytics data is processed through PostHog

  • Push notifications are managed via OneSignal

4.2 Security Measures

  • Secure authentication through Firebase Auth

  • Encrypted data transmission

  • Regular security audits

  • Limited employee access to personal data

  1. Third-Party Services

We work with trusted third-party services:

  • Cartesia (voice cloning and TTS)

  • OpenAI (translation and processing)

  • Firebase (authentication and storage)

  • RevenueCat (subscription management)

  • PostHog (analytics)

  • OneSignal (notifications)

Each third-party service has their own privacy policy and data handling practices.

  1. Your Rights

You have the right to:

  • Access your personal information

  • Delete your account and associated data

  • Request a copy of your data

  • Opt-out of marketing communications

  • Update or correct your information

  1. Voice Data Rights

7.1 Voice Cloning Consent

Before creating your voice clone, we require explicit consent through our Terms of Service agreement. You can revoke this consent at any time by deleting your voice clone in the app settings.

7.2 Voice Data Usage

Your voice clone is used exclusively for:

  • Generating translations in your voice

  • Processing your voice notes

  • Creating audio output in your selected language

  1. Data Retention

We retain your data for:

  • Account information: As long as your account is active

  • Voice samples: Until you delete them or close your account

  • Analytics data: 24 months

  • Payment information: As required by law

  1. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

  1. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email.

  1. Contact Us

For privacy-related questions or concerns, contact us at:

Email: support@nevermind.llc

Website: https://nevermind.llc

  1. California Privacy Rights

California residents have additional rights under the CCPA. Contact us for more information about exercising these rights.

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